Stay away from Vodacom because of Incorrect billing and increases without notice

Item: Vodacom
Rating: 1
Author: Dr T

Incorrect Billing by Vodacom negatively affects my credit scoring.They claim I'm in arrears by R13.I will not recommend Vodacom to anyone as they have tendency of increasing their contracts by double digits and without notice.

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Replies (1)

Vodacom's replyOfficial

15 Apr 2026, 14:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Apr 2026, 14:06

Official