Stay Away from Vodacom!

I recently upgraded my contract. I waited nearly 3 months for the handset to be delivered. The branch in Secunda, further made an error and loaded a Top Up contract, despite me saying several times that the line should be open for business reasons. I logged several complaints to get this rectified. I was told that my line would be opened 1 December 2019. My bank account was credited with R900 for calls yesterday, despite the line being closed and me having to buy airtime from my bank on several occasions until 1 December 2019. I filed another complaint and I find the consultant to be absolutely ***********. I have found for a detail breakdown and was told I was not subscribed to itemized billing - despite AGAIN specifically requesting it from Octavia in the Secunda Branch.