Stay away from Vodacom as they do not care about customer service.......

Shockingly bad service, Requested an upgrade on Monday at about 9:30am, told it will be next day delivery if approved by 12, but I would be notified if not. Next day no delivery called in to be told I am on the old system and they can't find me. The guy could not help me. Called in again spoke to another person, she checked the tracking number and no information, Called in again to be told it will be sent out for delivery on Wednesday, no delivery again, called in again to be told they will sort it out and call me back. 7:45pm I call in as I have not heard nothing, no call back again. They tell me the item is on back order so they do not know when it will be sent out and now the upgrade has expired. They create a new order, This is even though they have stock???. They will call me first thing on Thursday to follow up. Thursday still no call so I call in to be told the item is still on back order and will be sent out SOMETIME, not sure when. I was **** to numerous times, all recorded on their system, mislead about the order process, never received call backs. Still don't have the upgrade. Don not use Vodacom as they do not care about service or their clients. They just want to lock you in a deal and take you cash. There are many better companies to go with. Vodacom really need to think about customer service........