nM
norman M

1 reviews | Active since May 2015

29 Jun 2021, 16:00

stay away from Vodacom and Finrite, their insurance company

Vodacom insurance partners are ********, they **** me my insurance money with the help of Vodacom, and they dont want to refund my premium back. Finrite decided to reject my cell phone insurance claim with a lame excuse saying "rejected due to usage"

Vodacom pretends as if they know nothing about this ******** and saying we are sorry to hear that your claim was rejected.

How i just wish that i can cancel my contract with this useless company, Vodacom) and their *******'s Finrite.

Cellsure was the best vodacom insurance company of all time.

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2021, 07:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
nM
norman M's update02 Jul 2021, 12:49
Reviewer Update
I am still awaiting the ******** call. You guys cant keep your promise. What is due course for you? 4 years?