nM
norman M
1 reviews | Active since May 2015
29 Jun 2021, 16:00
stay away from Vodacom and Finrite, their insurance company
Vodacom insurance partners are ********, they **** me my insurance money with the help of Vodacom, and they dont want to refund my premium back. Finrite decided to reject my cell phone insurance claim with a lame excuse saying "rejected due to usage"
Vodacom pretends as if they know nothing about this ******** and saying we are sorry to hear that your claim was rejected.
How i just wish that i can cancel my contract with this useless company, Vodacom) and their *******'s Finrite.
Cellsure was the best vodacom insurance company of all time.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
30 Jun 2021, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2021, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
nM
norman M's updateReviewer Update
02 Jul 2021, 12:49I am still awaiting the ******** call. You guys cant keep your promise. What is due course for you? 4 years?
nM
norman M's update02 Jul 2021, 12:49
Reviewer Update
I am still awaiting the ******** call. You guys cant keep your promise. What is due course for you? 4 years?
