Stay away from Vodacom

Whatever you do, please don’t take out fibre with Vodacom. I have not had proper internet since a week ago. The wifi connects to the internet for about 15-20 minutes and then the internet light light on the router starts flashing, meaning that there’s no internet, then I have to restart the router. I have been doing this since last week. I told them about this and they promised to call me last night, it’s 24 hours later and no one has gotten back to me. They keep on replying to my Twitter messages telling me that they referred to the correct person, but for an entire day? This is not the first time I complain about Vodacom, I’m definitely cancelling my contract with them.

I hate the fact that they’re acting like I’m getting the wifi for free, I pay every month, but now they’re making me beg for what I pay for. Please stay away from Vodacom!!

I’m so frustrated

The reference number I received from them last night is SR***