DE
Dewald E
1 reviews | Active since Dec 2019
02 Dec 2019, 15:21
Stay away from Vodacom
Easy to take out a contract but try cancelling one. They will keep you on the phone and waiting till you automatically go into the new month and you get charged out of contract/bundle rates. Would not recommend anyone from joining Vodacom. Bad service , bad signal and none existing customer service.
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Vodacom's replyOfficial
02 Dec 2019, 15:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2019, 15:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team