1 reviews | Active since May 2021
STAY AWAY FROM VODACOM!!!!!!!!!!
After requesting early cancellation of my contract and being given penalty fees, I paid and sent all documents as requested.
This was a 2 contract deal. Worst decision ever! Even now, I’m still receiving invoices and my account is being debited by Vodacom. Trying to call through is a nightmare. No option works so I decide to send email. Each time, an auto generated email comes through indicating someone is gonna be in touch. No one calls. No response to emails. Although I was gatvol with Vodacom and decided I will not keep any of these two numbers on prepaid, Vodacom ignored that and converted the numbers to prepaid. Requested more clarity on why but no one responds.
If you can, PLEASE STAY AWAY FROM VODACOM.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
