NH
Nicolene H
1 reviews | Active since Jul 2011
08 Jun 2023, 07:31
STAY AWAY FROM VODACOM
Vodacom through Elite Mobile upgraded a number that I requested to be cancelled. Phoned them on 08/05/2023, said I would receive feedback withing 3 days. NOTHING!!! Sent another email to customer care on 30/05/2023. Received responce on 04/06/2023 to say 24-48 hours to receive feedback. NOTHING!!!!!!!! I have never been this disgusted in a service. End of the month, the debit order goes off without fail, but when you request service, NOTHING!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Jun 2023, 07:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2023, 07:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
