Stay Away from Vodacom

Good day

It’s unbelievable that such a huge company takes their clients for granted as they been with them for over two decades and continues to pay of 30k annually for poor services

I logged a call months ago and then it got closed without resolution. Another call logged end Sep and three weeks later you get a no responses.

When the call was logged on this platform, you then receive a call saying we attending to it. They called and said a technician will be allocated to inspect the signal. Week later a nothing . Nevertheless the tech came out yesterday and confirmed there is an issue with the signal and will revert to me by the afternoon. It’s 30 hours and to date no call or feedback whatsoever going to be done

So the months with deducting for something not being used is fine by Vodacom ???

Stay away from Vodacom as thy pathetic with service