STAY AWAY FROM VODACOM!!!!

One star is too many!!!!

I signed up for a Vodacom Fiber Line in April 2023. I requested my contract to be cancelled in January 2025, effective 1 May 2025 (which is the end of my contact term). Because I have had the worst experiences with Vodacom over the years, I made another call to them on the 2nd of April 2025 to make sure my contract is on tract for the cancellation. I was informed that there is not indication on their system of my request, and that I have to give a full calendar months notice. Because I called them on the 2nd of April, i have to pay for April and May (effectively cancelling my contract 1 June 2025). I haven’t used the service since January 2025!! This is day light *******!!!!!

Vodacom is a bunch of *******. I have been with them for 15+ years and I cannot wait to part ways with them. I will NEVER recommend any of their services! Please find an alternative network!