STAY AWAY FROM VODACOM.

I have moved from MTN to Vodacom many years ago due to poor coverage. 6 year later a ran into the same issue again with Vodacom at the same address. I have logged several calls to fix the poor coverage in my area with no success. Vodacom resolved all the calls without any communication. I have logged calls as far as 2 years back which magically disappeared from from their system. Our community is experiencing the same issue for the past few months I have been struggling to make or receive calls. The past 2 weeks have been impossible to work from home with NO coverage. My contract ended end of January 2021and I have been contemplating whether or not to upgrade my contract because of this issue. The call that I have logged on the 03/02/2021 is still open with no response. I have followed up multiple time using the "chat to a live agent" because I am unable to phone the call center....... THEY CANNOT HEAR ME!! THIS IS A BREACH OF VODACOMS CONTRACT, I always had coverage but something happened about 2 years ago when this changed. I manage to get through to cancelations to cancel my contract ASAP to port my number to another service provider that has coverage. Vodacom did not migrate my number to pay as you go. I ended up going to two vodacom shops to rica my number again to allow me to talk to the call center to request the change again. Vodacom River Square has an absolute pathetic service to say the least. Thank you Rayno Lerm at Vanderbijlpark Vodacom for an excellent and professional service. I contacted the call centre again and told them that I felt it is unfair to pay my full bill for February 2021 because I was not able to use my voice or data for the month of February due to the coverage issue. The agent told me that I will not pay the full amount due to "prorata", Vodacom will check what I have used and bill me accordingly... Well that was obviously lie. I would have continued using Vodacom if I had coverage. Their coverage map in our area shows LTE......but the actual result is NO coverage. Just another lie!! . Well Vodacom if you dare to bill me for the full amount then know this. It is ***** to bill me for something I could not and did not use). It is not my fault your network went from great to ****.