1 reviews | Active since Dec 2016

24 Jun 2019, 17:47

Stay away from vodacom

I did a phone upgrade and the phone did not work from day 1. The manager is refusing to help and giving attitude and making faces as im turning my back. Talk about unprofessional conduct and being ************. Vodacom is the worst service provider i have ever come across. The regional manager is just as worse. Stay away if you know whats good for you.

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Replies (2)
Vodacom
Vodacom's reply25 Jun 2019, 07:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply25 Jun 2019, 10:45
Official
Dear Asanda, 
 Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. 
 
Regards,
Vodacom Consumer Website Team