1 reviews | Active since Apr 2017

13 Jun 2019, 15:44

Stay away from Vodacom

I have been trying to port one of my numbers for over a month now. Why does Vodacom randomly cancel the port process? you are costing me a lot of money. You are a ******* company, taking advantage of your loyal customers. If this is not sorted out immediately, I am going to cancel all my contracts tomorrow. I am done with your terrible system. You have the disrespect to make the cancelations my issue?! Who authorized it!? Shame on you!!!! You do not stand by your code of conduct, you abuse your clients and then hike the cancelation costs so high that it is difficult to leave. Well enough is enough. anything to get away from your business. Stay away from Vodacom!!!!

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2019, 17:36
Official
Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team