AW
Allistor W

1 reviews | Active since Oct 2018

16 Jan 2019, 11:29

STAY AWAY FROM VODACOM!!!!!!!!!

This is now the final. Now I am GATVOL!!!!!!!!!!! After promising me so many times that my account will be sorted out, I still get harass every single day by phone calls telling me that my account is in arrears!!!!!!!! Vodacom is really f@#k up!!!!!!! I am fed up with empty promises. I am fed up of Vodacom. I cant believe that a company like Vodacom, can be so *********** to sort out their clients account. A simple thing. I just returned a phone, but staff is to *********** to do their work. Vodacom, I am done with you. I am going to my lawyer and I want my 6 contracts to be cancelled. I will also lay ******** charges against Vodacom. I gave you ample time to sort out my account. This is where I draw the line.

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Replies (2)
Vodacom
Vodacom's reply16 Jan 2019, 11:57
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply16 Jan 2019, 15:17
Official
 Good day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.

Our records indicate that your query is currently in hand with our CEO office. Kindly allow our team to investigate and resolve your query. Please note once completed they will provide feedback. 

We apologize for the inconvenience and the service experienced. 

Vodacom Consumer Website Team.