Stay away from Vodacom

<p>I am absolutely frustrated with Vodacom. My contract ended in April 2016. I requested to be switched to Prepaid in May. My accound was debited for a contract in May and June. When I queried the reason, I was informed that the consultatant made a mistake with the date. Fine... we all make mistakes. I asked that Vodacom urgently correct the problem which they said they did. Another month goes by with incorrect debit order. I call again and am told the consultant made an error AGAIN. By this time i refused to pay as i have not used my phone. My phone is now blocked. I have made over 10 calls to Vodacom and no one is able to assist. I asked that a manager call me, ad was told some one will call me within 24 hours. It's been more than a month and no one has called. I try calling the Pre Legal department and the call just cuts. I AM now furious. Vodacom should rather say they do not care about their customers</p>