EW
Edward W
1 reviews | Active since Nov 2016
24 Aug 2021, 12:23
STAY AWAY FROM VODACOM
Two weeks have passed struggling to get a paid-up letter from this company. Their Hellopeter team blows me off, their call centre says they'll call me back and all the while they're just not doing anything to fix their mistake.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Aug 2021, 07:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Aug 2021, 07:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
EW
Edward W's updateReviewer Update
12 Sept 2021, 19:12I have now struggled with this company and its **** promises since before the 25th. It has been more than 14 days, they are still on my credit report, there is no settlement letter. What is happening? Why do you guys persistently report that I am not paying when you admitted to me that its settled?
EW
Edward W's update12 Sept 2021, 19:12
Reviewer Update
I have now struggled with this company and its **** promises since before the 25th. It has been more than 14 days, they are still on my credit report, there is no settlement letter. What is happening? Why do you guys persistently report that I am not paying when you admitted to me that its settled?