KS
Khanyisile S
1 reviews | Active since Mar 2009
14 May 2021, 14:49
Stay away from Vodacom!
In March I posted here about Vodacom's worst customer service. Subsequently I I sent an email to the office of the CEO, Thato called and promised to solve all my issues. He sent me an email confirming same. I've been sending him email and calling him without any luck. To this very day I'm listed on credit bereau and my late husband's number has not been converted to pre-paid neither have I been refunded. Vodacom is always right, customers can go to the nearest ocean and drown themselves there.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
15 May 2021, 10:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2021, 10:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
