Stay away from Vodacom

Item: Vodacom
Rating: 1
Author: Richard G

Terrible service. ******* to say the least. My contract started at R399 per month. It is now R425.01. No I do not use the simcard, only the phone. Its a hassle to speak to a consultant. Its not the first time that they change the amounts and then fix it again after I call but never refund me. Terrible service.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 May 2023, 07:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 May 2023, 07:05

Official