JM
Joretah M

1 reviews | Active since Sept 2017

06 Oct 2024, 08:45

STAY AWAY FROM THIS EVIL THIEVING COMPANY!!!!!!

STAY AWAY FROM VODACOM!!!! They will give you NO service whatsoever and take you money!!!

The biggest mistake I made was to apply for fiber service with vodacom because they make promises of service that they CANNOT give and keep blaming it on the fiber companies but THEY WILL TAKE YOUR MONEY!!!

I waited for weeks on end for my installation while battling to manage my business until i finally cancelled the application and then they wanted to CHARGE ME PENALTIES FOR CANCELLING DUE TO THEIR INABILITY TO PROVIDE THE SERVICE.

Now this month I have been debited DOUBLE my monthly fee of my LTE service!!!!

The September payment: Capitec: Debit Order -R534.97 from SAVINGS ACCOUNT; Ref VODACOM *** I*** TR TRR 19551;

The October Payment: Capitec: Capitec: Debit Order -R1081.19 from SAVINGS ACCOUNT; Ref VODACOM *** I*** TR TRR 20066;

WHY VODACOM????? Do you ***** from all your loyal paying customers like this???

Now i have to spend my precious free time and airtime on sitting on calls trying to find out why you decided you can just ***** my money and to try and get it back!!

But let me not pay one month or pay late then its all hell break lose and my name gets labeled by you!!!

You do not care about your clients and the STRESS you cause them, you only care about taking their money!!

STAY AWAY FROM THIS EVIL THIEVING COMPANY!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2024, 19:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team