JM
Joretah M

1 reviews | Active since Sept 2017

16 Aug 2024, 11:04

STAY AWAY FROM THESE ******** CORPORATIONS CALLED VODACOM!!!!

So after writing a POOR SERVICE review on the 7th August and Vodacom promising to sort out my problem of NO SERVICE WHJATSOEVER here I am AGAIN on 16 August!!!! writing about the same issue!!!

I STILL HAVE NOT RECEIVED the wifi that I app**** for on 13 JUNE!!!

Not even the management appointed to resolve this issue could be bothered to call back and ensure that it is resolved and that i know what is going on!

So when I call this morning to cancel this FRUSTRATION out of my life and go to a service provider that can assist me IM told that I am going to be PENALISED WITH A PAYMENT OF R3 565-60 TO CANCEL THIS SERVICE THAT I HAVE NOT EVEN RECEIVED!!!!!!

How ABSOLUTELY INSANE IS THIS COMPANY??!!!!!

Is this a JOKE????

I ABSOLUTELY REGRET the day I signed myself up with THIS EVIL WHERE THE CLIENTS LOOSE ALL THE WAY!!!!!

STAY AWAY FROM THESE BIG CORPORATIONS, THEY ARE PURE ******** WHERE SERVICE IS NOTHING AND YOU ARE ONLY A PRISONER OF THEIR SYSTEMS!!!!

0
Replies (1)
Vodacom
Vodacom's reply16 Aug 2024, 11:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team