DK
Dawie K
1 reviews | Active since Nov 2021
11 Apr 2022, 18:08
Stay away from Online upgrades!
Be warned, stay away from Vodacom online promotion upgrades. They charge you extra stuff you never agreed to in the terms and conditions and if you tried to sort it out, they transfer your call from one department to another and no one can help you and on the end, they just cut you off! I have spent almost 6 hours on the phone to sort this ******** act out without a success! The online service is horrible and will never order an upgrade online again! Never never! I have everything on the recording!
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Replies (1)Vodacom's replyOfficial
11 Apr 2022, 20:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2022, 20:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
