Hellopeter
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1 reviews | Active since May 2016

16 Oct 2019, 17:25

STAY AWAY FROM *** NETWORK VODACOM ( blood suckers)

Vodacom is ***. They do anything to take as much money as they can from people's accounts. The are like ticks (small blood suckers) that grows fat from feeding from unauthorized debts. My contract expired with them and they automatically took me to month to month and on top of that they charged me R5000+ just for the unauthorized migration. I spoke to 2 useless call centre consultant and they were as useless as their company and didn't resolve my issue. STAY AWAY FROM blood sucker network VODACOM

0
Replies (2)
Vodacom
Vodacom's reply17 Oct 2019, 07:19
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply01 Nov 2019, 08:11
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
 
As per discussion, query has now been resolved.
 
Regards, 
Consumer Website Team