HB
Hanlie B

1 reviews | Active since Jul 2009

28 Nov 2022, 09:24

STAY AWAY!

SHOCKING SHOCKING SHOCKING!!!!! Why do I always have problems with Vodacom? Are you ***********, not receiving the correct training or what??? My phone was ******, and sim swap was done, and they told me 3 hours and I will be up and running, and still nothing!!!!!! I phoned this morning, and my sim swap is still pending!!!! I will cancel this contract and will not pay in at all!!!! Not one of your consultants who helped me, was competent in doing their job! I'm also still waiting for feedback on the amount that was in arrears???? I paid the money but waiting for my refund.

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team