CG
Corrie G

1 reviews | Active since Aug 2026

24 Aug 2026, 19:15

STAY AWAY!!!!!!

Worst experience and service I have every seen in my entire live.

We have been dealing with Vodacom and their Fibre partners since the 4th of August. Nothing has been done. They only told us 2 weeks after taking the contract that their provider is not in our area then put us on to a new one they CLAIMED was in our area. Then only to tell us another week later that it is not again. They messed up the delivery address and the order the second time. They service is absolutely the worst ever. I was told a Team Manager will call me but till now nothing. This is the worst experience I have had with a company every. I am still expecting a call from management. I highly recommend anyone to stay as far as possible from this company.

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2026, 07:29
Official
Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team
CG
Corrie G's update26 Aug 2026, 07:08
Reviewer Update
Big thanks to Ashley Pyle for his assistance last night. What an absolute great experience dealing with Ashley. He is currently helping us resolve all our queries while the call center refused to call us. Its extremely sad to know that the only competent people at vodacom is the ones who have to deal with the complaints of his fellow colleagues.