STAY AS FAR AWAY FROM VODACOM AS POSSIBLE

I have had it with Vodacom. After them assuring me that ***** has been confirmed on my account and the matter has been forwarded to subscriber collections to reverse the upgrade and process credits, to my surprise , I received a statement today that I owe Vodacom R6472.69. What the hell is this? Why am I being charged for equipment that I never received. Vodacom please sort out your mess. I am so sick and tired of this now. I will not pay for your stupid mistakes. It is not my fault that you do not do your due diligence , Don't even think of debiting my account .Vodacom employees are *****sters and ****s of note.