1 reviews | Active since Feb 2018
Stay as far away for Vodacom as possible
On the 18/12/2017 after visiting a Vodacom shop I was informed that I can only close an account on the phone and they gave me the number to phone. I phoned and cancelled my contract -received the following reference number 1/ ********** ********** . in Feb upon receiving another account I phoned again, on the 18/4/2018 mailed and phoned and today I get an text to tell me I have been blacklisted. after phoning the number again today, if I give my MTN number they just disconnect the call. The say the least- this is the worst place to have a contract, and i will never ever have a good word to say about Vodacom!!!!! Customers never come first here- we are treated as *********!!! Terrible company and no phone manners either.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
