Stay as far as you possibly can away!!!!!

Item: Vodacom
Rating: 1
Author: Marcel H

After 18 years of being a very loyal Vodacom customer and having 3 contracts at once at some stages they have managed to F#*%! Up again...

After costing me thousands in revenue due to down service and them telling me thAt my phone number of 18 years is inactive yet im using it on daily basis every day.... they say it is inactive which leaves me without signal on most days losing money and income , yet their debit orders must always be ready even sending you a sms to remind you every month ,yet they take weeks to sort out **** on their side!!!

Vodacom PLEASE I BEG YOU JUST SORT OUT your incompetence that I can port to a different network please!!!!

Anyone reading this please tell your friends and family to stay away from Vodacom!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

11 Apr 2019, 06:40

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Apr 2019, 06:40

Official

Vodacom's replyOfficial

17 Apr 2019, 08:26

Dear Marcel

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply17 Apr 2019, 08:26

Official