LVO
Lize-Marie Van Onselen
1 reviews | Active since Mar 2018
25 Jan 2022, 14:19
Stationary voucher issue!!!
I did a upgrade on the13th of January'22, I took a Lenovo deal with 2 tablets and was suppose to receive a R500 stationary voucher (electronically). I am still waiting for that electronic voucher. I contacted Vodacom a few times with no outcome at all....and the shop where I did the contract at, the shop send a few emails requiring about the issue but they didn't even received a reply. The School started and it's almost end of the month and still no Stationary voucher.
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Vodacom's replyOfficial
26 Jan 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LVO
Lize-Marie Van Onselen's updateReviewer Update
02 Feb 2022, 09:42Did the upgrade almost a month ago and still no voucher. Don't make deals if you can not deliver. Was told I will be kept updated regarding the issue - still waiting for the update.
LVO
Lize-Marie Van Onselen's update02 Feb 2022, 09:42
Reviewer Update
Did the upgrade almost a month ago and still no voucher. Don't make deals if you can not deliver. Was told I will be kept updated regarding the issue - still waiting for the update.