JR
JESSICA R
1 reviews | Active since Jul 2011
14 Aug 2015, 08:25
Statements still incorrect
I received my statement last week which now reflects the 1 gig of data BUT airtime of only R349.The uchoose option i selected online was for R350 airtime,not R349.Why is there a difference on my statement?Also does that mean I only received R349 airtime on the 1st of August?<br> <br> Its only R1 difference but it needs to be fixed because its not what was advertised on your website.This is really a simple thing which a long existing company such as Vodacom should not be making mistakes with.Please correct this both on my statement and my airtime.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Aug 2015, 10:40Hello Jessica_Jooste,
Thank you for your query and for taking my call.
This matter is now resolved as I managed to answer all your questions and concerns. Your invoice and allocations are correct.
Kind regards
Moddy K
Thank you for your query and for taking my call.
This matter is now resolved as I managed to answer all your questions and concerns. Your invoice and allocations are correct.
Kind regards
Moddy K
Best regards,
Vodacom's reply14 Aug 2015, 10:40
Official
Hello Jessica_Jooste,
Thank you for your query and for taking my call.
This matter is now resolved as I managed to answer all your questions and concerns. Your invoice and allocations are correct.
Kind regards
Moddy K
Thank you for your query and for taking my call.
This matter is now resolved as I managed to answer all your questions and concerns. Your invoice and allocations are correct.
Kind regards
Moddy K
Best regards,
