Statements - Cutting Off of Phones I***-4

<p>I have 3 different contracts on my name. Since January 2017 I have not received any statements or notifications of changes to my contract. I have upgraded one of the contracts via the internet, but did not receive any notification that the upgrade would cost a bit more.</p> <p>I paid the amount each and every month as the same seeing as I don't receive statements or invoices. I was notified yesterday by vodacom that my account was in arrears. I immediately phoned Vodacom, asked them to send me the statement and please state that I would pay on 25 April 2017. Today, 21 April, all 3 my contracts were cut off!</p> <p> </p> <p>I use two of the numbers for business!!!!! This is very unacceptable, as I did make request and was only notified a day prior to being cut off of the situation. If I had received the statements as per any other account - I would have never fallen behind on my payments.</p> <p> </p> <p>I have made the payment today and I have been told that I will only wait 2 hours (spoke to Thandeka - ref: ********** 0). You better not dissapoint me on this one Vodacom</p>