JA
Julian A
1 reviews | Active since Mar 2009
10 May 2021, 11:47
Statements
I have two contracts with Vodacom and have always received a separate statement for each account. For the last two months I have not received any statements and when I do request one through your call Centre, I am provided with a combined statement. I DO NOT WANT A COMBINED STATEMENT! Please could you mail me separate statements for each of my contracts ASAP? If you feel you want to change anything on my account in future, please let me know and stop doing your own thing
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Vodacom's replyOfficial
10 May 2021, 12:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team