Statement I***-4 R2694 and some monthly added bill

Item: Vodacom
Rating: 1
Author: NEO M

I***-4

I received a statement from Vodacom on the 12 August , and it states i owe R2694, my monthly instalment is R1279, and ever since June there are amount been added to my Bill , i pleaded since April to get my other contract cancelled End May, my Query was logged on the 10th April 2020( REF - ***) this was never resolved,i am not happy with Vodacom anymore, this is becoming unbearable.

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Replies (1)

Vodacom's replyOfficial

14 Aug 2020, 06:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Aug 2020, 06:57

Official