Started out well, but since then it has gone from bad to worse

<p>I have now officially loaded an order for an upgrade with the vodacom upgrade centre three times. Then I wait for the confirmation/processing department to contact me to release the order for delivery. Today the order had to be cancelled for the third time since the 12th of April (when the first order was loaded) as the order that the confirmation centre has does not correspond with the order placed with the upgrade centre. I cannot contact either of these departments as I have apparently exceeded my quota of calls to the upgrade centre and the processing department is not contactable. So I have to wait for someone to contact me. Order numbers 1- ********** ********** & 1- ********** ********** . It seems like the internal communication at Vodacom between departments is sorely lacking and to the endless frustration of their customers.</p>