**** Star Network Service Provider

For months I have been fighting with Vodacom, they initially did a upgrade for me for a 5GB line. The sales consultant said as a valued Vodacom customer the are giving me a free bluetooth speaker, this was not free when I checked my invoiced. I fought with them and then the collected the speaker, the RAM courier lost the speaker and for a month it was a back and forth. Eventual found it and cancelled my contracted. I did another upgrade on the same line for 5GB and 60 minutes, when I received my invoice its had a contract cancellation figure for 958 which is for the speaker which I return and initially didn't want. I called the call center and the said the processing this, the consultant also said that my new upgrade does not even have the 60 minutes. Why are the sales consultant lairing to us, this is ***** and someone needs to be accountable. The cant reach their sales target by ****ming us on packages that dont exist.