RS
Rinda S
1 reviews | Active since Dec 2012
30 Apr 2021, 11:48
Star employee: Thobeka
I phoned the Vodacom call centre for assistance with Elite Mobile actioning unauthorised migrations on my cell phone contract. The lady I spoke to, I think her name was Thobeka, was such an angel! When I initially phoned early this morning I burst out in tears while talking to Thobeka. She phoned me back just after 9am as she promised she would do to put me through to Elite Mobile to get the issue resolved. She even phoned back afterwards to follow up to see if I came right. Vodacom, please employ more people like her!
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Replies (1)Vodacom's replyOfficial
30 Apr 2021, 15:08Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply30 Apr 2021, 15:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
