DK
Douw K
1 reviews | Active since Mar 2014
04 Nov 2015, 11:55
Standard of help useless
My ipad was ****** from my office yesterday and I tried to have it blacklisted and disconnected by phoning 082111. The person helping was useless, wanted to know how much data I for instance use that has nothing to do with fact it was ******<br> <br> I then went to the Vodashop in Randridgemall... what a pleasure !!!!!! Within a few minutes the SIM was deactivated and the iPad blacklisted. Complements to this staff
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Vodacom's replyOfficial
04 Nov 2015, 15:05Hello Douw Kruger,
Thank you for the posting.
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
However we are pleased to hear you have been assisted by the store and appreciate your positive feedback. We will forward the compliment to the store management.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
However we are pleased to hear you have been assisted by the store and appreciate your positive feedback. We will forward the compliment to the store management.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2015, 15:05
Official
Hello Douw Kruger,
Thank you for the posting.
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
However we are pleased to hear you have been assisted by the store and appreciate your positive feedback. We will forward the compliment to the store management.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
However we are pleased to hear you have been assisted by the store and appreciate your positive feedback. We will forward the compliment to the store management.
Kind regards
Vodacom Consumer Website Team