EK
Esti K

1 reviews | Active since Sept 2010

23 Dec 2015, 13:06

stand out from the crowd

Long story but very unhappy with broken parts in a box after an upgrade. Some people made promises which they broke twice and Deanno assisted in getting it sorted out even though it wasn't his department.

0
Replies (1)
Vodacom
Vodacom's reply23 Dec 2015, 14:59
Official
Hello chronism,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards
Consumer Website Team

Best regards,