LM
Lebogang M
1 reviews | Active since Jun 2019
04 Jun 2019, 19:02
Stalking me
I'm struggling to find out as to why consultants at the particular vodacom stores are taking clients cell phones for personal use. This cell phones were handed in by clients but they are being used for personal reasons by the staff. Can I have clarity who this number belongs to ********** 048 and its been stalking me through out, I've tried calling the call center and I'm not getting the help I need
Thanks
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jun 2019, 06:53 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2019, 06:53
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Jun 2019, 15:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you but no answer. If you need any further assistance please contact our Customer care team on *** (free call from a Vodacom sim card). Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply13 Jun 2019, 15:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you but no answer. If you need any further assistance please contact our Customer care team on *** (free call from a Vodacom sim card). Regards Consumer Website Team(SA)
Best regards,