KN
Kuvenashen N
1 reviews | Active since Jan 2011
02 Dec 2023, 11:37
*********** Staff st Vodacom
My Vodacom data contract is expiring end of Dec 2023. I called in November to cancel. Agent said i need to call in Dec to give notice. I called today - agent now says contract will only end in Jan, so now I have to pay an extra month because of the *********** agents hired by Vodacom who gave the i correct information and didn’t place my contract on notice. I just took a new contract with Vodacom last week …..now I regret it….just as useless as MtN Ref ***
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Replies (1)Vodacom's replyOfficial
04 Dec 2023, 09:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
