*********** Staff

Vodacom called me for an upgrade then stead of upgrading the contract, created two different contracts. Spent an hour on the phone and the customer service agent admitted that they made a mistake however can’t fix it and advised that I would still need to pay for both contracts. Vodacom then handed me over to debt collection when I refused to pay for their mistake. Upon applying for a bond the listing came up and I was refused finance. This has literally impacted my life so badly. No accountability!!!