AK
AZRAH K
1 reviews | Active since May 2026
15 May 2026, 13:50
*********** STAFF
After numerous phone calls to cancel a contract till today that is not done but the nerve to hand me over to collections for the second time after paying and thinking this matter would be concluded. Agent offering me other packages which i refused and asked to be moved to pay as you go!!!! Being transferred from pillar to post again just to cancel the damn contract *********** STAFF, PARTIES IN THE BACKGROUND WHERE YOU CANT EVEN HEAR YOURSELF VERY UNPROFESSIONAL INSTEAD OF USING A BOARDROOM. WHAT DOES ONE NEED TO DO FOR ACTUAL ASSISTANCE? MAYBE ACTUALLY TAKE THIS MATTER TO COURT
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 May 2026, 14:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2026, 14:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AK
AZRAH K's updateReviewer Update
27 May 2026, 17:32To date no one has contacted me and yet still receiving emails and sms for outstanding amount WHICH I REFUSE TO PAY BECAUSE VODACOM STAFF ARE *********** TO CANCEL A CONTRACT
AK
AZRAH K's update27 May 2026, 17:32
Reviewer Update
To date no one has contacted me and yet still receiving emails and sms for outstanding amount WHICH I REFUSE TO PAY BECAUSE VODACOM STAFF ARE *********** TO CANCEL A CONTRACT
AK
AZRAH K's updateReviewer Update
28 May 2026, 11:49THE NERVE NOW TO LOCK MY LINE. I RECEIVED NO EMAIL PRIVATE OR WORK.
AK
AZRAH K's update28 May 2026, 11:49
Reviewer Update
THE NERVE NOW TO LOCK MY LINE. I RECEIVED NO EMAIL PRIVATE OR WORK.
AK
AZRAH K's updateReviewer Update
13 Jun 2026, 19:05Generic email WOW THANKS
AK
AZRAH K's update13 Jun 2026, 19:05
Reviewer Update
Generic email WOW THANKS