1 reviews | Active since Apr 2017

06 Apr 2017, 08:54

Staff dishonestly recording interactions that never happened

<p>I quote:<br /><br />Dear Louis</p> <p>Thank you for your email.</p> <p>As per our records, you were contacted by our Upgrades Department today and being assisted by them.</p> <p>Should you need any further assistance feel free to contact us.</p> <p>Regards,<br />Justin Joseph</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Apr 2017, 09:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update12 Apr 2017, 17:48
Reviewer Update

Still no response to this.