LN
LAUNEL N
1 reviews | Active since May 2012
06 Oct 2019, 05:57
STAFF AT VODACOM SPRINGS MALL CAUSING *****
A Vodacom store trading via HICELL in Springs Mall has Management by the name of Micheal de la Rose, an assistant Manager named Kugen Valloo, a technician named Tasveer Seguro Nackhedi who hacked into my phone(without my permission), pulling history on all calls, what's app chats, ect... Joseph who is the Ops manager had no idea what is going. Joseph your guys are causing ***** here... As a Vodacom customer, this is unacceptable and by law not allowed... I would like a response urgently regarding this matter. P.s: A drug test on the people in this store should be done as **** and schedule 8 medications are used during work hours...
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Oct 2019, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2019, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LN
LAUNEL N's updateReviewer Update
06 Oct 2019, 13:01Thank you kindly... await your call...
LN
LAUNEL N's update06 Oct 2019, 13:01
Reviewer Update
Thank you kindly... await your call...
Vodacom's replyOfficial
22 Oct 2019, 13:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards
Vodacom's reply22 Oct 2019, 13:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards