ZM
Zia M
1 reviews | Active since Oct 2014
30 Sept 2025, 07:29
*********** staff at vodacom
Over 2 years ago I took out two phone contracts.. They debited more then the agreement was so I went to vodacom to sort it out no one could assist me so I gave the two phones back one was unopened and I said if no one can sort this out take your phones back so ever since I gave the phones back I keep being harassed for payment.. Why should I pay for the phones when I gave it back staff don't put a note on the system or communicate but they want the money. Can someone get this of my name please. I logged a query as well in the beginning of this year the lady said she will assist but nothing.. EC-218V-1V6GXA. My number is ***
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Replies (1)Vodacom's replyOfficial
30 Sept 2025, 08:07Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply30 Sept 2025, 08:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
