*********** staff and pathetic service!!!!

Yet again pathetic service from vodacom...this is the second time vodacom has messed up my relocation order!!!

I have given a 1 month and 1 week request to relocate my line to kzn however no one has notified me but the request was cancelled and I stated I needed the line to be active by 1st of December only to call in on the 1st of December to ask for the team to come out and install and to be told the request was canceled and no one can assist...I have been a client with vodacom for over 15 years and this is the type of service I get ...it's really disgusting that vodacom doesn't assist clients and non of the staff at vodacom knows what they are doing...as I Have stated to vodacom if this line is not installed and activated by the end of this week please cancel it and I will take all my contracts and move it to another service provider as I have stated the urgency of this installation but no one at vodacom is willing to assist even though prior notice was given...and the excuse I'm being given is the order was not approved how do I approve and email that I have not recieved ??????????????????