MS
MAURICHELLE S
1 reviews | Active since Jun 2025
28 Aug 2025, 12:54
*********** STAFF
Please can somebody at vodacom advise why I must pay a cancellation when I dont want to cancel my fibre with them but they dont cover my new address?? Pathetic service from them as well Called them the 4th of August already to do this relocation and its still not sorted. No feedback no communication from their side. Today I called openserve myself only to find out they dont cover my new address So nobody from Vodacom could pick this up?? My account was debited for a service I didnt use the whole month?????
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Replies (1)Vodacom's replyOfficial
28 Aug 2025, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
