1 reviews | Active since Oct 2015
Staff
I went into Vodacentre Westdene today at about 1550 and was assisted by the Vodacare staff. As I was busy a client walked in and from the start he was rude and very vindictive. He was helped by a lady Zane and another lady Ivy was assisting. They explained to him what was wrong with his modem and yet he treated them like garbage. Ivy then took over so I take it she was the manager and assisted furher. The client then went to the front and I heard while I was sitting at the tables how he complained about the service. Which from my point was excellent. I just also want to add something. Even when this client was so rude and vindictive your Staff remained calm and assited him till he was sorted. I cannot believe people can be so polite and helpful while being told they are worse then the government. People always complain but never write about the good. Today I want to tell Vodacom that because of Zane and Ivy patience I will always return and because they know how to treat a client.
Thank you for your message of gratitude.
Zane and Ivy's Manager will be made aware of the good service provided to the client
Consumer Website Team
Best regards,
Thank you for your message of gratitude.
Zane and Ivy's Manager will be made aware of the good service provided to the client
Consumer Website Team
Best regards,
