MC
Matlhat-c C-lepe
1 reviews | Active since Apr 2020
09 Feb 2022, 21:23
SR***
Vodacom is so stupid to a point where they are failing to send a technician to my place to come and check and assist me with my line since Friday the 4th February 2022 and today is the 9th of February 2022, i spoke to more than 20 people including supervisors and all they do is to lie and say they are sending are superviso where as they aren't doing that.
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Replies (2)
Vodacom's replyOfficial
10 Feb 2022, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2022, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MC
Matlhat-c C-lepe's updateReviewer Update
10 Feb 2022, 14:59Please find below a list of people I spoke to according to our records.
Motlalepula
Tshepiso
Tebogo
Thabo
Bongumusa
Siyabulela
Bianca
Ashley
Akha
Siya
Thabiso
Yola
Yanga
Nelly (Supervisor)
Nangamso ( The agent who logged a request on your query).
In my knowledge i believe there is some sort of disrespect and understanding with regards to my issue.
I spoke to a bunch of people and this is the list of people and non of them have helped me whatsoever, Bianca promised me that i will get a call from a technician before 12H00 noon on Monday the 7th of February 2022 and vodacom had the audacity to even send me an sms to confirm stating i will get a call shortly, of which i dont know whether the shortly will be a day, week, month or a year.
The level of help here is very annoying! Vodacom is ****!!!!
Motlalepula
Tshepiso
Tebogo
Thabo
Bongumusa
Siyabulela
Bianca
Ashley
Akha
Siya
Thabiso
Yola
Yanga
Nelly (Supervisor)
Nangamso ( The agent who logged a request on your query).
In my knowledge i believe there is some sort of disrespect and understanding with regards to my issue.
I spoke to a bunch of people and this is the list of people and non of them have helped me whatsoever, Bianca promised me that i will get a call from a technician before 12H00 noon on Monday the 7th of February 2022 and vodacom had the audacity to even send me an sms to confirm stating i will get a call shortly, of which i dont know whether the shortly will be a day, week, month or a year.
The level of help here is very annoying! Vodacom is ****!!!!
MC
Matlhat-c C-lepe's update10 Feb 2022, 14:59
Reviewer Update
Please find below a list of people I spoke to according to our records.
Motlalepula
Tshepiso
Tebogo
Thabo
Bongumusa
Siyabulela
Bianca
Ashley
Akha
Siya
Thabiso
Yola
Yanga
Nelly (Supervisor)
Nangamso ( The agent who logged a request on your query).
In my knowledge i believe there is some sort of disrespect and understanding with regards to my issue.
I spoke to a bunch of people and this is the list of people and non of them have helped me whatsoever, Bianca promised me that i will get a call from a technician before 12H00 noon on Monday the 7th of February 2022 and vodacom had the audacity to even send me an sms to confirm stating i will get a call shortly, of which i dont know whether the shortly will be a day, week, month or a year.
The level of help here is very annoying! Vodacom is ****!!!!
Motlalepula
Tshepiso
Tebogo
Thabo
Bongumusa
Siyabulela
Bianca
Ashley
Akha
Siya
Thabiso
Yola
Yanga
Nelly (Supervisor)
Nangamso ( The agent who logged a request on your query).
In my knowledge i believe there is some sort of disrespect and understanding with regards to my issue.
I spoke to a bunch of people and this is the list of people and non of them have helped me whatsoever, Bianca promised me that i will get a call from a technician before 12H00 noon on Monday the 7th of February 2022 and vodacom had the audacity to even send me an sms to confirm stating i will get a call shortly, of which i dont know whether the shortly will be a day, week, month or a year.
The level of help here is very annoying! Vodacom is ****!!!!