BN
Bakhs N
1 reviews | Active since Jul 2020
17 Jul 2020, 15:58
SR***
I am really fed up with vodacom service I have been a client for 13 years and now they treat me like sh**. I have requested fibre relocation on the 5th of June because I was moving, I lost 5 days of work because of this thing i call everyday no one is helping me. If you want to keep me as your customer I suggest you resolve this today. My SR number is SR*** My number is ***
If this does not get resolved I am cancelling all my contracts with Vodacom.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
17 Jul 2020, 16:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2020, 16:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
BN
Bakhs N's updateReviewer Update
18 Jul 2020, 12:09Hi can your consultant call me already your Twitter page is busy asking for my ID number and I'm not comfortable handing that over on twitter
BN
Bakhs N's update18 Jul 2020, 12:09
Reviewer Update
Hi can your consultant call me already your Twitter page is busy asking for my ID number and I'm not comfortable handing that over on twitter
BN
Bakhs N's updateReviewer Update
21 Jul 2020, 15:19Vodacom are guys going to help me or what ?
BN
Bakhs N's update21 Jul 2020, 15:19
Reviewer Update
Vodacom are guys going to help me or what ?
Vodacom's replyOfficial
03 Aug 2020, 17:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided regarding readiness of the Fibre in the area. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2020, 17:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided regarding readiness of the Fibre in the area. Regards Consumer Website Team
Best regards,
BN
Bakhs N's updateReviewer Update
02 Sept 2020, 08:28Hi Vodacom ,
Since Fibre is not ready in my area and I app**** for relocation why am still being debited for something that I am not using.
Since Fibre is not ready in my area and I app**** for relocation why am still being debited for something that I am not using.
BN
Bakhs N's update02 Sept 2020, 08:28
Reviewer Update
Hi Vodacom ,
Since Fibre is not ready in my area and I app**** for relocation why am still being debited for something that I am not using.
Since Fibre is not ready in my area and I app**** for relocation why am still being debited for something that I am not using.