SR*** Vodacom Vibre

It is now 6 weeks that I'm waiting for my vibre line to be relocated from one house to another in the same complex... Everytime I phone it it's a different story and there is no tract of the previous conversation. They are using external contractors and they are useless. Like Vodacom. The only lady that is very helpful is Mashianyane Beveline...but she is also struggling. Vodacom can you please come to the party and sort out my problem!!!! SR*** I will not recommend Vodacom Vibre to anyone!!!